Family Navigator Role
Phase 0.5: Orientation
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Phase Overview
In this training phase, Family Navigators will develop an in-depth understanding of School-based Mental Health and Wellness, including the themes and core components of the model. Navigators will understand the importance of approaching our work with a diversity, equity, inclusion, and belonging lens. Additionally, Navigators will understand assigned roles and responsibilities, their role in meeting documentation requirements, protection legislation (HIPAA & FERPA), areas where legislation may conflict and will understand crisis-related processes.
Phase Goals/Objections
Develop an in-depth understanding of SBMHW including the themes and core components of the model
Understand the importance of approaching work with a diversity, equity, inclusion and belonging (DEIB) lens
Understand assigned roles and the responsibilities
Develop understanding of role in meeting documentation requirements
Understand protection legislation (HIPAA & FERPA) and areas where legislation may conflict
Understand crisis-related processes
SCOE New Employee Orientation
Attend the comprehensive SCOE New Employee Orientation to receive crucial information about your employment with the esteemed Sacramento County Board of Education. This thorough orientation offers a detailed overview of key organizational policies, procedures, and expectations, ensuring you are well-informed and prepared.
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• Attend SCOE New Employee Orientation
SCOE School-based Mental Health & Wellness Employee Orientation
Attend the SCOE School-based Mental Health & Wellness Employee Orientation to acquire essential information about the program. This orientation will provide you with a foundational knowledge base central to your role. Gaining this understanding is key to effectively participating in and contributing in the functional aspects of your role.
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• Attend School-based Mental Health & Wellness (SBMHW) Orientation
• Complete Post-SBMHW Orientation Assessment to assess personal orientation information retention
Post-SBMHW Orientation Assessment
During my onboarding and orientation, I have developed understanding of the following topics in relation to SBMHW:
General Program Knowledge
Family Navigator should have gathered the vision, mission, and values of the School-based Mental Health & Wellness (SBMHW) program, emphasizing the significance of adult protective relationships and their role in fostering such relationships.
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☐ I understand the vision, mission and values of SBMHW
☐ I understand the importance of adult protective relationships and my role in creating such relationships
☐ I understand the need to increase access to care
☐ I understand the importance of mental health and wellness in the school setting
☐ I understand the intersection between the healthcare system and the school setting
☐ I have an understanding of the requirements of Health Insurance Portability Accountability Act (HIPAA) and Family Educational Rights and Privacy Act (FERPA), and how they relate to my role
☐ I know the (4) themes of SBMHW
☐ I know the (4) Core Components of SBMHW
☐ I understand and have knowledge of diversity, equity, inclusion, and belonging framework
☐ I have a basic understanding of the Multi-Tiered Systems of Support (MTSS), Positive Behavioral Interventions and Support (PBIS) and how my role relates
☐ I understand the process for the Random Moment in Time survey (RMTS), sent by the California SMAA program
☐ I understand Social and Emotional Learning (SEL)
☐ I understand the importance of introspection and participation in Transformative Social Emotional Learning (TSEL) trainings, to help cultivate spaces that promote belonging
☐ I understand the importance of my attendance and participation in regional team meetings, SBMHW team meetings, professional development and training; supervision/consultation, and events within my school community
Client/Family Support
Family Navigators should understand how their strengths and skills contribute to serving the school site, and have gained confidence in reviewing and explaining the registration protocols and processes to clients and families.
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☐ I can identify how my strengths and skill set may contribute to serving the school site
☐ I am confident and can competently review and explain the registration forms to clients/families
☐ I understand paper and electronic registration systems (Sign Now)
☐ I understand documentation practices, requirements, and expectations
☐ I understand how to access the Language Line for translation services
☐ I understand protocols outlining when district translation services can be used
☐ I understand how to navigate Teams
☐ I understand how to access and navigate SBMHW contact sheet
☐ I understand how to obtain office supplies
☐ I have a general understanding of SBMHW program crisis protocols and the information I am to receive from clinicians
☐ I understand the school district and school site crisis protocols
☐ I understand my who to communicate with regarding completion of a Crisis Incident Report
Personal Care
Family Navigators should gather tools on how to care for their own mental health and wellness to sustain their effectiveness in their roles. They should also gain the ability to articulate their personal motivation ("my why") for engaging in this work, enhancing their sense of purpose and commitment.
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☐ I understand how to care for my own mental health and wellness
☐ I can communicate “my why” for engaging in this work
☐ I understand professional boundaries and appropriate interaction
Attestation
Family Navigators should understand how to leverage their strengths to effectively serve assigned districts, confidently review and explain registration forms, and gain knowledge about documentation practices, access translation services through the Language Line and district protocols.
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☐ I understand that topics covered in orientation are important to my success in my role. Any areas I am not confident in yet, I should continue to work towards strengthening with my supervisor and team members