Family Navigator Role

Phase 2: Weeks 7-12 at School Site

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Phase Overview

In this training phase, Family Navigators will continue developing their understanding of school and community culture and their role within larger district and school teams. They will collaborate with internal and external team members to assess the needs of clients, families, and the community, deliver support, and continue communicating to identify additional areas of need. Additionally, they will keep developing relationships with school, district, and community partners. This ongoing process will ensure they are well-equipped to provide comprehensive support to those they serve.

Phase Goals/Objections

  1. Continue developing understanding of school and community culture

  2. Continue developing understanding of role within larger district/school teams

  3. Collaborate with internal and external  team members to assess needs of clients, families, and the community

  4. Deliver support to clients and families

  5. Continue communicating with families and the community to identify additional areas of need

  6. Continue developing relationships with school/district and community partners 

Resources

Role Development

Learn to develop a deeper understanding of the Family Navigation role in transforming schools into centers of wellness, while acknowledging and addressing internal biases within the diversity, equity, inclusion, and belonging framework. Begin integrating Trauma-Sensitive Educational Leadership (TSEL) practices to foster a DEIB framework and cultivate authentic partnerships, while recognizing the importance of introspection and self-awareness in navigating discomforting circumstances or conversations.

  • • Continue to develop understanding of Clinician II’s role in transforming schools as centers of wellness, serving schools as clients

    • Acknowledge and understand internal biases as related to the diversity, equity, inclusion, and belonging framework

    • Begin integrating TSEL practices within my work to cultivate the DEIB framework and engage in authentic partnerships

    • Apply awareness of the DEIB lens across work with students, families, school staff and SBMHW program team members

    • Acknowledge the value of introspection and self-awareness when circumstances or conversations bring discomfort

    • Attend training and collaboratives relevant to role, including those provided by community partners and local/statewide entities

Providing Support Services

Understand how to work with clinicians to complete registration packets, offer confidential support during school meetings, and identify families needing community resources. Learn to participate in COST meetings, ensure complete documentation in Teams, and collaborate in regional and SBMHW team meetings. Additionally, gain skills in providing peer support to colleagues and site staff.

  • • Work collaboratively with clinicians to complete registration packets

    • Listen and provide confidential support, including during school meetings to students and families

    • Collaborate with clinician and site staff to identify families in need of support or resources in the community, specific to holiday outreach programs and services 

    • Participate in COST meetings as needed

    • Ensure all documentation for support services provided are complete in Teams and referral list is updated

    • Attend and collaborate in regional team meetings, SBMHW team meetings, professional development and training; supervision/consultation, and events within my school community

    • Provide peer support in one-on-one and group settings, to colleagues and site staff

School and Community Navigation

Learn how to familiarize yourself with the school schedule and calendar, add school site events to the SCOE outlook calendar, and address any discrepancies between the school and SCOE calendars. Additionally, understand how to participate in school and community engagement, cultural recognition, and awareness events.

  • • Learn school schedule and calendar 

    • Add school site events for current school year to SCOE outlook calendar 

    • Address discrepancies between school calendar and SCOE calendar with coordinator, and develop work plan for calendar conflicts

    • Participate in school and community engagement, cultural recognition and awareness events